Complaint management
We represent you when addressing quality issues with supplied products.
Your resident specialist is the contact for both you and your customer and helps resolve the issue.
Discuss this service ↗
We safeguard interior component quality.
Directly at your customer’s site.
Production sites

Eight areas of support at your customer’s site.
Select a service to see the details.
We represent you when addressing quality issues with supplied products.
Your resident specialist is the contact for both you and your customer and helps resolve the issue.
Discuss this service ↗We align the solution with your company policies and production needs.
Together with your customer, we agree on a process that keeps the assembly line running smoothly.
Discuss this service ↗We examine rejected parts and assess whether the complaint is justified.
We agree on the next steps with the quality specialist responsible for the product.
Discuss this service ↗We inspect deliveries and oversee sorting and sequencing.
We establish an inspection process at the customer’s site and supervise the external provider to keep parts flowing to the production line.
Discuss this service ↗We rework parts according to your instructions.
We help reduce transport and scrapping costs.
Discuss this service ↗We oversee the introduction of new and modified parts.
We verify their introduction to the customer’s assembly line and compliance with FIFO.
Discuss this service ↗We arrange sample transport and the associated transactions.
We carry out the required operations in the customer’s system as needed.
Discuss this service ↗We prepare data and reports to suit your needs.
From Pareto analysis of defects to tailored analyses, reports and presentations.
Discuss this service ↗
Since 2020, we have represented suppliers in quality and logistics matters directly at their customers’ sites. Our resident technicians and engineers help strengthen business relationships and reduce quality costs. Our main focus is automotive interior components.
Let’s talkWe adapt our support to your needs.
We communicate openly and directly.
We work to find a solution.
We stand alongside your team.

Quality management system for resident engineering and customer representation in the automotive industry.