AUTOMOTIVE RESIDENT SERVICE

INTERIOR
QUALITY.

We safeguard interior component quality.
Directly at your customer’s site.

WHERE WE WORK.

ARS / EUROPEAN NETWORK 8 locations · 03 countries
Countries we serve
Select a marker to explore a location03 countries / 08 locations

Production sites

Mercedes-Benz
PORSCHE
OPEL
View map
Illustrative close-up of leather upholstery, precise stitching and metal car door trim
MATERIALS. JOINTS. FINISH.Illustrative image
RESIDENT SUPPORT · QUALITY · LOGISTICS

HOW WE SUPPORT YOU.

Eight areas of support at your customer’s site.
Select a service to see the details.

Complaint management

We represent you when addressing quality issues with supplied products.

Your resident specialist is the contact for both you and your customer and helps resolve the issue.

Discuss this service ↗

Customer communication

We align the solution with your company policies and production needs.

Together with your customer, we agree on a process that keeps the assembly line running smoothly.

Discuss this service ↗

Part analysis

We examine rejected parts and assess whether the complaint is justified.

We agree on the next steps with the quality specialist responsible for the product.

Discuss this service ↗

Part inspection

We inspect deliveries and oversee sorting and sequencing.

We establish an inspection process at the customer’s site and supervise the external provider to keep parts flowing to the production line.

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Part rework

We rework parts according to your instructions.

We help reduce transport and scrapping costs.

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Change management & new projects

We oversee the introduction of new and modified parts.

We verify their introduction to the customer’s assembly line and compliance with FIFO.

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Logistics & system transactions

We arrange sample transport and the associated transactions.

We carry out the required operations in the customer’s system as needed.

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Reporting

We prepare data and reports to suit your needs.

From Pareto analysis of defects to tailored analyses, reports and presentations.

Discuss this service ↗
Illustrative image of a technician visually inspecting an interior component at an inspection station
Illustrative image of part inspection

YOUR PEOPLE.
RIGHT ON SITE.

Since 2020, we have represented suppliers in quality and logistics matters directly at their customers’ sites. Our resident technicians and engineers help strengthen business relationships and reduce quality costs. Our main focus is automotive interior components.

Let’s talk
WHERE WE ARE HEADING

OUR VISION.

  • Provide high-quality, flexible support.
  • Improve service efficiency through continuous development.
  • Develop our business in line with automotive industry trends.
  • Strengthen our international competitiveness.
  • Be a key partner in the service supply chain.
WHAT WE STAND FOR

OUR VALUES.

Flexibility

We adapt our support to your needs.

Honesty

We communicate openly and directly.

Commitment

We work to find a solution.

Loyalty

We stand alongside your team.

Original ISO 9001:2015 certificate issued to Automotive Resident Service s.r.o. by TAYLLORCOX
CERTIFIED QUALITY

CERTIFICATE
ISO 9001:2015.

Quality management system for resident engineering and customer representation in the automotive industry.

Certification body
TAYLLORCOX
Document valid until
Certificate number
2403223386

ARS certificate · ISO 9001:2015

Full ARS certificate, number 2403223386, stated validity until 21 March 2027

LET’S GET
TO THE POINT.

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Internal system (demo) →