{
  "name": "Automotive Resident Service s.r.o.",
  "phone": "+420 737 952 190",
  "email": "michal.hartman@resident-service.cz",
  "address": "Na Průhoně 3412, 276 01 Mělník, Czech Republic",
  "ico": "08632863",
  "dic": "CZ08632863",
  "founded": 2020,
  "source": "https://resident-service.cz/",
  "sourceChecked": "2026-09-14",
  "summary": "Since 2020, we have represented suppliers in quality and logistics matters directly at their customers’ sites. Our resident technicians and engineers help strengthen business relationships and reduce quality costs. Our main focus is automotive interior components.",
  "vision": [
    "Provide high-quality, flexible support.",
    "Improve service efficiency through continuous development.",
    "Develop our business in line with automotive industry trends.",
    "Strengthen our international competitiveness.",
    "Be a key partner in the service supply chain."
  ],
  "values": [
    {
      "name": "Flexibility",
      "description": "We adapt our support to your needs."
    },
    {
      "name": "Honesty",
      "description": "We communicate openly and directly."
    },
    {
      "name": "Commitment",
      "description": "We work to find a solution."
    },
    {
      "name": "Loyalty",
      "description": "We stand alongside your team."
    }
  ],
  "operational": {
    "title": "Hands-on problem solving",
    "description": "Not every situation can be anticipated. We also help with requests beyond the usual scope or quality department, working with you to find a solution."
  },
  "certification": {
    "name": "QMS ISO 9001:2015",
    "description": "Quality management system for resident engineering and customer representation in the automotive industry.",
    "issuer": "TAYLLORCOX",
    "number": "2403223386",
    "issued": "2024-03-22",
    "validUntil": "2027-03-21",
    "validUntilLabel": "21 March 2027",
    "image": "/assets/ars-iso-certificate.webp",
    "preview": "/assets/ars-iso-certificate-preview.webp",
    "sourceUrl": "https://resident-service.cz/wp-content/uploads/2023/09/Certifikat-ISO-9001-2015-1-scaled.webp",
    "source": "The original certificate was obtained directly from the ARS website. The document states validity until 21 March 2027. The address on the document is historical; the website contact address remains Na Průhoně 3412, Mělník."
  },
  "focusSource": "The focus on interior components was specified by the client commissioning this redesign.",
  "countries": [
    {
      "id": "DE",
      "name": "Germany"
    },
    {
      "id": "CZ",
      "name": "Czechia"
    },
    {
      "id": "HU",
      "name": "Hungary"
    }
  ],
  "brands": {
    "Mercedes-Benz": {
      "logo": "/assets/brands/mercedes-benz-128.png",
      "website": "https://www.mercedes-benz.com/en/"
    },
    "Porsche": {
      "logo": "/assets/brands/porsche.png",
      "website": "https://www.porsche.com/"
    },
    "Opel": {
      "logo": "/assets/brands/opel.svg",
      "website": "https://www.opel.com/"
    }
  },
  "locations": [
    {
      "id": "rastatt",
      "city": "Rastatt",
      "brand": "Mercedes-Benz",
      "country": "DE",
      "lon": 8.203,
      "lat": 48.858,
      "dx": -38,
      "dy": 2
    },
    {
      "id": "sindelfingen",
      "city": "Sindelfingen",
      "brand": "Mercedes-Benz",
      "country": "DE",
      "lon": 9.003,
      "lat": 48.708,
      "dx": 1,
      "dy": 36
    },
    {
      "id": "zuffenhausen",
      "city": "Zuffenhausen",
      "brand": "Porsche",
      "country": "DE",
      "lon": 9.168,
      "lat": 48.834,
      "dx": 33,
      "dy": -4
    },
    {
      "id": "eisenach",
      "city": "Eisenach",
      "brand": "Opel",
      "country": "DE",
      "lon": 10.32,
      "lat": 50.98
    },
    {
      "id": "russelsheim",
      "city": "Rüsselsheim",
      "brand": "Opel",
      "country": "DE",
      "lon": 8.414,
      "lat": 49.989,
      "dx": -22,
      "dy": -10
    },
    {
      "id": "mlada-boleslav",
      "city": "Mladá Boleslav",
      "brand": null,
      "country": "CZ",
      "lon": 14.904,
      "lat": 50.412
    },
    {
      "id": "plana",
      "city": "Planá nad Lužnicí",
      "brand": null,
      "country": "CZ",
      "lon": 14.701,
      "lat": 49.355
    },
    {
      "id": "kecskemet",
      "city": "Kecskemét",
      "brand": "Mercedes-Benz",
      "country": "HU",
      "lon": 19.692,
      "lat": 46.907
    }
  ],
  "services": [
    {
      "title": "Complaint management",
      "description": "We represent you when addressing quality issues with supplied products.",
      "details": [
        "Your resident specialist is the contact for both you and your customer and helps resolve the issue."
      ]
    },
    {
      "title": "Customer communication",
      "description": "We align the solution with your company policies and production needs.",
      "details": [
        "Together with your customer, we agree on a process that keeps the assembly line running smoothly."
      ]
    },
    {
      "title": "Part analysis",
      "description": "We examine rejected parts and assess whether the complaint is justified.",
      "details": [
        "We agree on the next steps with the quality specialist responsible for the product."
      ]
    },
    {
      "title": "Part inspection",
      "description": "We inspect deliveries and oversee sorting and sequencing.",
      "details": [
        "We establish an inspection process at the customer’s site and supervise the external provider to keep parts flowing to the production line."
      ]
    },
    {
      "title": "Part rework",
      "description": "We rework parts according to your instructions.",
      "details": [
        "We help reduce transport and scrapping costs."
      ]
    },
    {
      "title": "Change management & new projects",
      "description": "We oversee the introduction of new and modified parts.",
      "details": [
        "We verify their introduction to the customer’s assembly line and compliance with FIFO."
      ]
    },
    {
      "title": "Logistics & system transactions",
      "description": "We arrange sample transport and the associated transactions.",
      "details": [
        "We carry out the required operations in the customer’s system as needed."
      ]
    },
    {
      "title": "Reporting",
      "description": "We prepare data and reports to suit your needs.",
      "details": [
        "From Pareto analysis of defects to tailored analyses, reports and presentations."
      ]
    }
  ],
  "locale": "en",
  "ui": {
    "rezidentní zastoupení": "resident support",
    "Rezidentní zastoupení": "Resident support",
    " — oficiální web, otevře se v nové kartě": " — official website, opens in a new tab",
    "ARS — o společnosti": "ARS — about the company",
    "Poptat zastoupení v lokalitě ": "Enquire about resident support in ",
    "Poptávka rezidentního zastoupení — ": "Resident support enquiry — ",
    "Vyberte bod a poznejte lokalitu": "Select a marker to explore a location",
    "Obnovit běžnou velikost písma": "Restore standard text size",
    "Zvětšit písmo": "Enlarge text",
    "Běžná velikost písma": "Standard text size",
    "Větší písmo": "Larger text",
    "Otevřít navigaci": "Open navigation",
    "Zavřít navigaci": "Close navigation"
  }
}